Refund policy
Return & Refund Policy
Customer satisfaction is important to us.
Returns
Returns are accepted within 14 Days of receiving your order, provided that:
- The product is unused.
- The original packaging is unopened and undamaged.
- The item is in resalable condition.
Non-Returnable Items
The following items cannot be returned:
- Opened toner cartridges (unless confirmed defective).
- Products damaged due to misuse or improper installation.
- Special order or customized products.
Defective Products
If you receive a defective product, please contact us within 48 Hours of delivery.
After inspection and verification, we will replace the product with an equivalent item if the issue is determined to be a manufacturing defect.
Refunds
Approved refunds will be processed using the original payment method whenever applicable.
Shipping charges are non-refundable unless the return is due to our error.